BLANKETBREEZE

Returns Policy

Welcome to Blanket Breeze Returns Policy!

At Blanket Breeze, we take pride in offering you high-quality, cozy blankets and comforters that make every moment more comfortable. We understand that sometimes things don’t work out as planned, so we’ve created a flexible returns policy to ensure your satisfaction. Here’s everything you need to know:

1. Return Eligibility:

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your blanket or comforter, you may return it within 30 days of receiving your order. To be eligible for a return, the item must be in its original condition, unworn, and unwashed, with all tags attached. Items that have been used or washed cannot be returned.

2. How to Return:

Returning your item is simple. Follow these steps to ensure a smooth process:

  1. Contact Us: Reach out to us via email at [email protected] to initiate your return. Please provide your order number and a brief explanation of why you wish to return the item.
  2. Return Authorization: We will send you a Return Authorization (RA) number and instructions on how to proceed. This RA number must be included with your return to facilitate the process.
  3. Package Your Return: Carefully package the item in its original packaging. Ensure it is secure to prevent any damage during transit.
  4. Ship the Item: Send the package to the address provided in your RA instructions. Please note that return shipping costs are your responsibility unless the return is due to a mistake on our part (e.g., wrong item sent, defective product).

3. Refunds:

Once we receive and inspect your returned item, we will process your refund. Please allow up to 7 business days for the refund to be reflected in your original payment method. Please note that shipping costs are non-refundable, and any shipping fees incurred to return the item are the responsibility of the customer.

4. Exchanges:

If you wish to exchange your item for a different product, we recommend returning the original item and placing a new order. This ensures you receive your new item promptly while we process your return.

5. Defective or Incorrect Items:

If you receive a defective or incorrect item, please contact us immediately at [email protected]. We will provide instructions for returning the item and ensure that you receive a replacement or a full refund, including any return shipping costs.

6. Final Sale Items:

Please note that certain items marked as “Final Sale” are not eligible for return or exchange. These items are clearly indicated on our website.

7. Changes to the Policy:

We reserve the right to modify this Returns Policy at any time. Any changes will be posted on our website, so please review our policy periodically.

If you have any questions or need further assistance, don’t hesitate to reach out to us at [email protected]. We’re here to help and ensure that your experience with Blanket Breeze is a delightful one!

Thank you for shopping with Blanket Breeze. Enjoy your cozy moments!